Support and Download

Pre-sales questions

Thinking of buying a metabones product, but want to ask a question before you take the plunge? See if your question has already been answered in our FAQ, then email presales. Sorry but due to email volume, we will only reply to questions NOT already covered by the FAQ.



The firmware update program and user manual are available from each download page.


Mount of Camera
Mount of Lens
Sony E-mount
  Canon EF Ver.68 Mac Windows User Manual
Contax N Ver.2.00 Mac Windows User Manual
Sony FZ-mount 
  Canon EF Ver.6.47 Mac Windows User Manual
Micro Four Thirds (incl. Blackmagic Design, JVC, Olympus and Panasonic)
  Canon EF Ver.3.70 Mac Windows User Manual
Fujifilm X-mount 
  Canon EF Ver.1.30 Mac Windows User Manual
Fujifilm G-mount (GFX)
  Canon EF Ver.1.20 Mac Windows User Manual
Canon EF-M mount (EOS M) 
  Canon EF Ver.1.30 Mac Windows User Manual
Canon RF-mount (EOS R) 
  Canon EF Ver.1.70 Mac Windows User Manual



After-sales questions

Already placed your order? Email customer service and technical support ( if you should have any questions.

If your question is of technical nature, to help us serve you more quickly, please specify your setup and configuration in detail, with the following information.


Dealership, press and partnership inquiries

You own a camera shop and you are interested in carrying Metabones products?

You are a member of the press and you have questions about our product line?

You are a manufacturer and want to jointly develop new products with us?

Email us!